If you are on a tight deadline it is possible to complete a Made to Measure order within 3 weeks however there will be a surcharge. In very special circumstances it may be possible to complete a Bespoke order in less than 3 months but this will need to be arranged on a case by case basis.
It’s good to get to grips with what goes on inside a jacket, is it fully canvassed, half canvassed or fused?
Does the suit have inlay for future alterations? If you are investing in a bespoke suit you want to know it will survive a few big lunches. Who is making my suit? Will it be made onsite or outsourced. If it will be outsourced make sure the tailor is clear about whether it will be machine or handmade. Plenty of tailors market their product as Bespoke (and therefore charge a premium) when actually they are being machine made.
We have hundreds of cloth swatches from multiple merchants around Europe but if we don’t have something you are looking for we will source it for you. Recent examples of this include Hemp linen, family Tweed and recycled silk.
With Made to Measure it is possible to reorder from anywhere in the world as long as you are still happy with the fit of your current suit. If there has been any weight gain or loss then we strongly suggest coming in for a fitting before reordering. And bring your old suit with you, we advocate getting items tailored over time to keep them looking sharp. You can read more about Repairs and Alteration here.
No. Unfortunately it is not possible to return a custom suit because you change your mind. However if there are any problems with the suit we request you let us know within 3 days so we can rectify the situation. This period is extended to 7 days for delivered orders.
It is important to rotate a suit, wearing it no more than once or twice a week. It should normally be purchased with a second pair of trousers in order to prolong their lifespan. At the end of each day, the suit should be allowed to breathe and this can be achieved by airing it outside of a cupboard at room temperature. A suit should be dry cleaned no more than once or twice a year, as the chemicals can shine and shrink the fabrics. An alternative to dry cleaning, is a steam press – this will clean the fibres and remove any creases from the suit.
The fittings will take place at our shop in Pimlico, London. However we know how busy modern lives are and we are happy to travel to wherever suits you. Fittings at K&C are free however fittings elsewhere may incur a travel fee, calculated by distance.